When selected, this link automatically provides you with secure access to their computer-without complex procedures and passwords-so you can resolve their issues from anywhere. On your device, use Parallels Access to generate and send them a Personal Help link. Simply have them download and install Parallels Access on their PC or Mac.
Personal Help: Easily assist family and friends who ask you for help fixing their PC or Mac issues-without having to be in front of their computer or trying to talk them through how to resolve an issue. Parallels Access 6 for Windows and Mac frees up users to be productive from anywhere with the ability to remotely access and work with up to five PC or Mac computers from an unlimited number of iOS and Android devices or HTML5 browsers. The new feature, known as Personal Help, means you can provide non-techies with a one-click way to give you remote control of their Mac or Windows PC.
There’s also a password-free option to make it easier to remotely help family and friends with their computer problems …
Parallels Access 6, the latest version of the remote control software for Windows and Macs, now offers full mouse and trackpad support on iPad.īluetooth support for mice, trackpads, and gestures in iPadOS 13.4 or later: Now these gestures work with your remote computer connections! When a mouse or trackpad is detected, the cursor transforms into a native cursor depending on the content available on the screen-such as a pointer, I-beam or arrows-for an improved user experience.